You can add the items to the shopping cart via the Click and Order button. If you want, you can then add more items or pay for the order. When completing the order you can pay with different services. When the payment is completed, you will receive an order confirmation via email with information about your order.

- iDEAL
- Visa
- Maestro
- Mastercard
- Apple Pay
- American Express
- UnionPay
- Bancontact
- Sofort

Yes we do, you need to pay sending cost for EU if its under 100 EUR and WORLDWIDE under 200 EUR.

No, you do not need to create an account to place an order with us. As a guest you can also order from g-vino.com. However, if you intend to order from us more often, we recommend that you create an account.

Yes, by check out you will find an option for billing address there you can change it.

No, unfortunately that is not possible yet.

Yes, you can cancel your order by contacting us as soon as possible. You can do this by sending an e-mail to care@g-vino.com or reaching out on Whatsapp +31657835390. If the order is already on its way, you will have to return it after receipt.

The shipping costs are free for the Netherlands. Europe from 100 EUR and Worldwide 200 EUR.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please be aware that return costs are to be paid by the customer.

To be eligible for a return, your item must be in the same condition that you received it,undamaged, unaltered, unsoiled, unused, unworn and unwashed products (other than to try the product(s) on and in the same state that it was sold to you). Please note that where possible, any labels or tags must remain intact and attached. The product(s) should be returned in or with its original packaging. Please note we will not accept your return if any of the above issues apply.

To start a return, you can contact us at :
Whatsapp +31657835390
E-mail care@g-vino.com.

Then the item goes back to the customer and the customer pays the shipping costs.

Yes, that's possible. You can exchange an item purchased online by first returning your order. Please beware of the return period of 14 days!

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at care@g-vino.com or Whatsapp +31657835390.

No, we are extremely against in any form of child labour.

We are very conscious about our planet. By choosing sketch-style models, we reduce our carbon footprint significantly. Please read more about our Models.

There are certain steps one can take in order to protect our precious environment and planet against all the toxic substances around us. Our individual efforts might seem small but the impact can change our futures. Fast fashion comes at a surprisingly harmful environmental and social cost. As the impact of the fashion industry in terms of pollution, water use, and carbon emissions, is increasing the need for a shift to sustainable fashion is evident.

We are giving here instructions to help the environmental sustainability. Please check our page